Shipping policy
Shipping Policy
Effective Date: 07 May 2026
Welcome to Hriday’s Mart. This Shipping Policy explains how we process and deliver orders placed on our website.
1. Shipping Area
We currently deliver products across India only.
2. Order Processing Time
- Orders are usually processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Delivery time may vary depending on the customer’s location.
- Generally, orders are delivered within 4–10 business days across India.
Please note that delivery timelines may be affected due to weather conditions, courier delays, festivals, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- In some cases, we may offer free shipping on selected products or promotional offers.
5. Order Tracking
Once your order is shipped, tracking details may be shared through SMS, email, or phone number provided during checkout.
6. Delivery Issues
Customers are requested to provide accurate shipping details.
Hriday’s Mart will not be responsible for delays or failed deliveries due to incorrect address or contact information.
7. Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately within 24 hours of delivery/update.
We will try our best to assist you with the issue.
8. Return & Refund
All products sold on Hriday’s Mart are non-returnable and non-refundable.
Please review product details carefully before placing your order.
9. Contact Us
For shipping-related queries, contact us:
HRIDAY ENTERPRISES
Bhagalpur More, Sujata Bypass, Belsar near Old Veatnam Temple
Bodhgaya – 824231, Bihar, India
📞 +91 70797 34442
📞 +91 95044 44999
📞 +91 87575 77748